1 hour ticket response
We are dedicated to providing a rapid and appropriate solution to every customer support ticket posted by a customer. Our skillful help desk support staff members will examine your request and will think of the most efficient option. We offer a 1–hour response time guarantee for all technical support tickets. Actually, our average customer support ticket response time has proved to be twenty minutes.
A Topflight Customer Service
Each member of our help desk support staff has several years of experience in the shared hosting market and the vast majority of them have worked for us for at least 5 years. They are all ready to reply to all your queries in the most proficient way possible.
An Intuitive Help Center
Built into the Hosting Control Panel is an easy–to–navigate Help Center section, which includes a variety of information sources. You can browse through a constantly updated knowledgebase featuring web hosting account administration articles and web site management articles, check our step–by–step video tutorials or check out our F.A.Q. archive.
