Website Migration
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Q: What exactly does web site migration mean and what does it include?
A: The website migration service on offer at HookWebHosting.com is entirely free of charge and involves transferring all your website files, databases and emails from your present provider to your new web hosting account with us. We will also modify all the configuration settings needed for your websites to be completely operational on our avant–garde cloud hosting platform.Our technicians are completely capable of moving any type of web site. With years of practical experience in this field, they’re well–versed in the inner workings of our cloud hosting platform, our Control Panel as well as all other popular Control Panels. For them, transferring a custom–built web app with plenty of custom libraries is as easy as moving a plain WordPress–based blog.
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Q: How long will the website migration process take?
A: There are a lot of variables to take into account – the total amount of files, the physical size of the database, the complexity of the website itself and the current workload of our web site migration experts, etc. Yet, we do try to accomplish all web site migrations in a 48–hour period. Less sizeable websites are migrated faster – usually within 24 hours.
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Q: My personal privacy is vital to me. What details do you need to have?
A: Yep. We will need to have the name of the website that you’d like us to move. We’ll also require a way to log into your current web hosting account so that we can get the content pertaining to your website.
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Q: You will access delicate data. How can I be sure that you won’t misuse it?
A: Client privacy is indeed one of our chief priorities – that is why, both our payment page and our Control Panel login page are protected with enterprise–class SSL certificates. We employ safety measures, which include, but are not limited to: physical, electronic and managerial operations to protect the info that we acquire on the Internet. And we’ve got a detailed and rigorous Privacy Policy, which outlines the types of information that we gather.
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Q: Will my website be offline during the migration?
A: Your web site will work exactly like it did before with your previous hosting provider. After we have finished the migration, your website will be configured to work on our platform and we’ll alert you to preview it. If everything is working correctly, all you will need to do is modify the NS records pertaining to your domain name. Your website will be migrated to us with no downtime.
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Q: Will my old hosting provider find out that I am leaving them?
A: While we move your web content, your hosting provider won’t be aware of the transfer at all. We won’t contact them in any way.
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Q: Which hosting providers can you migrate web content from?
A: We can transfer your site from any web hosting provider or any Linux–driven hosting platform so long as we can get access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we can’t migrate are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.